IT infrastructure management
CTI currently offers a wide range of comprehensive managed services provided at the highest professional level:
– management of corporate telephony and unified communications
– call center management
– management of communication equipment and network perimeter
– information security and perimeter protection management
– quality management of interactive TV services
– service desk management
– mail system management
– monitoring
Managed services allow the customer to avoid high capital costs when implementing the latest IT solutions, make it easy to control the volume and quality of consumed services without the need to spend time and money recruiting, managing and training IT personnel. At the same time, operational efficiency increases and there is greater flexibility in managing IT services.
CTI has Cisco Master Managed Services status and ISO/IEC 20 000 certification that confirms that the quality of the IT services provided comply with global standards.
benefits of using managed services
- flexible solution structure
- no ties to a specific location
- reduced installation (service launch) time
- access to advanced technologies
- use of highly qualified contractor personnel
- quality assurance
- service usage to the required volume and quality, with the option of quick adjustments
- reduced total cost of ownership (TCO)
- reduced payroll budget
- no training costs
- distribution of costs by time
- optimized tax payments
- replacement of CAPEX with OPEX
- service availability as high as 99.99%
what you get
- service based on international best practices
- access to the competences of a market leader
- high-quality services
- focus on your business processes
- flexible pricing mechanism
more details at http://cti-service.ru
latest news
Global changes in employer policies last year, especially the need to transfer workers to a remote working regime, created the need for new levels of flexibility in the information infrastructure and implementation of information security requirements for remote workplaces. Especially important were methods of authentication and protection of communication channels. All of this was done in an emergency timeframe and as a result companies of all sizes faced a whole range of problems.
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